All Systems Operational
About This Site
Welcome to Artera’s Status Page! Please subscribe to stay up to date with the status of the Artera platform. Please reference this key when incidents are posted:
Green = No issues
Yellow = Minor outage or degraded service
Red = Major outage
Purple = Under maintenance
USA - Artera Platform
Operational
Artera Web Application
Operational
Analytics and Reporting
Operational
Forms and Surveys
Operational
Login to Artera Web App
Operational
Real Time Notifications in Artera Application
Operational
USA - Messaging
Operational
Automations and Automated Messaging
Operational
Conversation Builder
Operational
Manual Messaging
Operational
SendMessage API
Operational
USA - Infrastructure and Partners
Operational
Single Sign On (SSO) and Multi-Factor Authentication (MFA)
Operational
System Integrations and Interface
Operational
Vendors and Partners
Operational
VPN
Operational
CANADA - Artera Platform
Operational
Artera Web Application
Operational
Analytics and Reporting
Operational
Forms and Surveys
Operational
Login to Artera Web App
Operational
Real Time Notifications in Artera Application
Operational
CANADA - Messaging
Operational
Automated or Manual Messaging
Operational
Conversation Builder
Operational
SendMessage API
Operational
CANADA - Infrastructure and Partners
Operational
Single Sign On (SSO) and Multi-Factor Authentication (MFA)
Operational
System Integrations and Interface
Operational
Vendors and Partners
Operational
VPN
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Interface Maintenace 03/05/2026 Mar 5, 2026 20:00 - Mar 6, 2026 00:00 PST
Artera will be conducting planned system maintenance on March 5th, 2026. During the maintenance window, the Artera Platform will be available and patient communications will be sent and received. Interface/VPN connectivity will be unavailable during this time. All HL7 inbound and outbound traffic will stop. This means all Recalls, Referrals, appointment updates, patient demographic updates, and writebacks will be delayed until after the maintenance window. Interface messages should be queued during the maintenance window and delivered to Artera once maintenance is complete. The purpose of the maintenance is to upgrade the Artera integration system. This will improve security, and ensure improved performance to ensure the best possible user experience.
Start: March 5th, 11:00 pm ET / March 5th, 8:00 pm PT
End: March 5th, 3:00 am ET / March 6th, 12:00 am PT
Support:
If you have any questions or notice any outstanding issues, please contact our team at https://support.wellapp.com/s/contactsupport.
Posted on Feb 17, 2026 - 13:22 PST
Start: March 5th, 11:00 pm ET / March 5th, 8:00 pm PT
End: March 5th, 3:00 am ET / March 6th, 12:00 am PT
Support:
If you have any questions or notice any outstanding issues, please contact our team at https://support.wellapp.com/s/contactsupport.
Posted on Feb 17, 2026 - 13:22 PST