At this time, WELL is marking this issue resolved. If the vendor issue re-occurs, this incident will be re-opened.
Feb 26, 17:23 UTC
The vendor reports that this issue is resolved. At this time, inbound and outbound messages are successful. We will continue to monitor and update here.
Feb 26, 15:34 UTC
WELL is continuing to investigate this issue. There are significant impacts on both inbound and outbound SMS messages related to this vendor issue.
Feb 26, 15:09 UTC
WELL is investigating potential delays in SMS communication due to a vendor issue. An update will be provided in 15 minutes.
Feb 26, 14:19 UTC